Orders, Deliveries & Click 'N' Collect

WE ARE NOW OPEN 7 DAYS A WEEK 10am-4pm

To help our local customers who are self-isolating, you can still place orders via Phone (01706 711711), Online to be delivered to your door locally, or for collection from our store.

ORDERING ONLINE
Available now to place online 24/7. Minimum order value is £15.00 excluding delivery charges.
Once your order has been dispatched, your receipt will be emailed to you.

ORDERING BY PHONE
Telephone orders will be accepted between 10am-4pm. This service is only available in our local area for customers wishing to place orders over the phone. Minimum order value is £15.00 excluding delivery charges.
A receipt will be available by post upon request for orders place over the phone.
A family member can place an order online for you. They can select your address for delivery or choose to collect from our store, however, the billing address must be entered the same as the credit/debit card holders registered address to complete the order.

CLICK 'N' COLLECT
We offer a click & collect service from our store at M24 2RB.
You can collect your order from our store between 10am-4pm.
If you place your order online, you will receive an email when your order is ready to collect.
If you place your order over the phone, we will contact you when your order is ready to collect.
If you DO NOT wish to enter the store, please telephone 01706 711711 and your order will be brought to you by a member of staff.
Please allow time for the staff member to retreat before moving forward to collect your items.
Please note that the minimum order value remains at £15.00.
Please bring ID and order number for the person who placed the order. If you are collecting multiple orders, you should have each order number and persons details who you are collecting it for. Only orders notified by Email or Telephone as 'ready to collect' will be available to collect.
Please observe social distancing of 2 Metres with our staff and any other customers who may be collecting at the same time.

LOCAL DELIVERY
Depending on demand, we aim to deliver all orders within 2-3 days. Small items that can be sent via Royal Mail Medium Parcel service will be available UK Wide.
Other items such as plants, bulky or heavy Items will be restricted to our local area and will only be available in the following postcode areas.
BL9, M9, M8, M24, M25, M45, OL1, OL2, OL4, OL9, OL10, OL11, OL12, OL15 & OL16.
We have reduced our qualifying amount by 50% on our free delivery service. For orders £50.00 and over, delivery is free. For orders less than £50.00 there will be fixed charge of £10.00. (Click here for our Delivery Charges).
Local Deliveries will be made by our own vehicles. You will not be asked to sign for your delivery and there will be no reason for close contact to be made, protecting yourself and our staff. A receipt will be in an envelope, dispatched with the goods for orders place over the phone.
Depending on demand, we hope to deliver all orders within 2-3 days.

U.K. NATIONWIDE DELIVERIES
For orders placed outside our local area (see postcodes above), we will dispatch either by Royal Mail Or Parcelforce Express 48. Please Note: Some items on our website are not available to be shipped outside our local area. Due to Covid restrictions and circumstances beyond our control, some of these shipping methods may take a little longer to deliver than usual. ENQUIRIES BY EMAIL
If you can't find what you're looking for, you can email us with your enquiries to info@allinone.co.uk
Please ensure you provide your contact telephone number in case of any queries regarding your order.
Please be aware, we may be busy now with minimum staff to assist, so please be patient as we do our best to deal with your enquiry.

SAFE OPERATING
The absolute minimum personnel will be involved in this operation so that we can maintain safe working guidance set by the government.
Please bear this in mind and if you have difficulty getting through to us - please be patient and we'll do our best to assist you.
Thank you for shopping with us.