Customer Service


Customer Services


Facilities For Disabled Customers

We offer the use of wheelchairs and specially adapted trolleys for our disabled customers.  We also have disabled parking bays, toilet facilities and wide isles throughout the store for easy wheelchair access.


Complimentary* Customer Wifi

Have a browse or check your emails. *Terms and conditions apply.


Portering Service

Just ask a member of staff instore if you require assistance with any heavy or bulky items.


Gift Wrapping Service

Our gift wrap service starts from just £2.99 and is available on purchases instore, no matter how awkward the shape.


All-In-One Card

Sign up for an All-In-One Card and collect points every time you spend. We will also send special offers via email so save you even more on your home and garden.


Potting Service

Just choose your pot, plants and soil topper if desired and we will pot it for you free of charge - let us do the dirty work for you.


Information Leaflets

Care & advice leaflets are available instore or to download as pdf's on a wide range of topics such as Plant CarePet & Aquatic Care and Monthly Garden Jobs.

Please click on a topic below to find out more